Referrals are the most prized type of lead and are viewed by many as an outcome of the business doing its job. Referrals are also usually a faster path to revenue and have one of the lowest acquisition costs.

There comes a time in the life of most entrepreneurial companies when the founder/owner decides to reassess his or her role in the company and considers bringing in a “second in command.” When done properly, says TEC speaker Steve Coffey, this process offers a host of benefits to both CEO and company, setting the stage for a stronger management team and a new level of growth for the business.

Over the past couple of years the #MeToo Movement has been a phenomenon which has rocked institutions and companies with claims of sexual harassment, in some cases over many decades.

Cryptocurrencies have long struggled with mainstream adoption. However, early this month, recognisable retailers such as Nordstrom and Wholefoods started accepting Bitcoin and other cryptocurrencies, thanks in part, to its inclusion on the Spend mobile wallet app.

The number of Australians aged over 65 is projected to more than double by 2054-55, with 1 in 1,000 people projected to be aged over 100. In 1975, this was 1 in 10,000.

Manufacturing has always made an important contribution to Australian economic development and, despite the modern day challenges, Australia retains a highly competitive manufacturing sector.

Governments (politicians) and regulators are struggling to deal with the global platforms of Google, Amazon, Facebook, Instagram and the like.

If we ask you to explain disruption how will you reply? There is every likelihood that you will think of tech – Uber, Amazon, Tesla, Netflix, FinTech, the internet of Everything and 5G among others.

Most Australians working today, running businesses, start-ups, buying (multiple houses) or investing have only experienced good times. Low interest rates, cheap money and a lifestyle funded on a credit card, resulting in the highest personal debt in the nation's history.

As a Business owner, you put a large amount of time, energy, and money into building a successful business. Your aim should not only be to provide yourself with an income, but to grow the business into an asset that will have future value.

An effective organisation-wide compliance program will result in an organisation being able to demonstrate its commitment to compliance with relevant laws, including legislative requirements, industry codes, organisational standards as well as standards of good corporate governance, ethics and community expectations.

Why can some people maintain consistently higher sales levels than others? Ask any good salesperson and they’ll probably say they’ve got a system for selling. They ask particular questions, have certain answers prepared, implement strategies for customer relationship-building, and use tools and techniques that add value and build trust with customers.