Intermediaries have been used by businesses for centuries. Initially they were used extensively in the world of trade by bringing buyers and sellers together without the complexity of acting as either wholesaler or distributor.

Creating awareness around what can drive competitive advantage can stimulate client development initiatives. Competitive Advantage is dynamic. Competitors’ initiatives are a force driving change. Business growth requires innovation - doing new things or doing things differently.

Establishing stronger connections with your customers is essential for creating a positive customer experience (CX) and building long-term relationships.

Noel Scully: On Referrals and Relationships as Key to Business Resilience.

Change always introduces the element of risk. With risk comes fear and apprehension. Managing these human elements are critical for successful execution of change programs in business.

There is considerable uncertainty creeping into the business landscapes that the firm traverses. These range from very small businesses to major corporations across a multitude of industries in addition to a range of Not-for-Profit organisations and State and Federal Government Departments.

During pandemic lockdowns, Victorian Chamber of Commerce & Industry introduced a program to assist recovery and build resilience. It consisted of 8-hours of free mentoring and advice – the business equivalent of speed dating!

There hasn't been much publicity about the arrival of the .au domain extension, released on 23 March 2022 and time is running out to protect your brand. Australian businesses have until 20 September to reserve their .au equivalent domain name before it becomes available to the general public. If you already own the equivalent .com.au,.net.au or .org.au, you are permitted to register the .au version of that domain.

The Commonwealth of Australia, through the Department of Foreign Affairs and Trade (DFAT), has awarded the contract to provide Project Coordination Unit (PCU) services to the East Micronesia Cable Project (EMCP) to nem Australasia Pty Ltd (nem).

The current hiring environment presents an opportunity to review how you compete for talent, the “war for talent” has been over hyped over the last decade but not only is net overseas migration falling, meaning reduction in the number of available workers, the trend domestically according to the Australian Bureau of Statistics is for the largest net inflow to Australia’s regions since 2001, when records were first kept.

If you are a director of a company, irrespective of size, there is a new requirement under Australian law that you must have a Director ID. The Federal Government has introduced a system of unique identifiers for directors of Australian companies as part of modernising the country’s business registries. The Director ID is a unique identifier which will be kept indefinitely by the person to whom it is issued.

Cost restructuring, downsizing, reengineering – they all lead to the same exit door. Perhaps, it’s strange to be discussing this subject now. Many businesses are booming, and their only problem is getting staff. However, history tells us that the cycle will turn.